Warranty

When you purchase Etasico Leather Handbags Italian Leather Handmade Bags, you are making an investment. We are committed to satisfying our customers and guarantee against defects in materials and/or workmanship. If you believe there is a defect in materials and/or workmanship, we will swiftly take action to make it right.

Subject to applicable conditions and exclusions, Italian leather handbags Etasico handbags are protected from the original date of purchase by a one-year limited warranty. If the handbag proves to be defective in material or workmanship under normal use anytime within the first year, we will repair or replace the item free of charge with same or comparable product. Defective handbags will not be returned to customer.

The variations in color and texture are the prized characteristics of beautiful tanned leather. Over time, the leather will acquire a patina and may also darken due to the oils from your skin and direct sunlight, further enhancing the natural look of your handbag.

Conditions and Exclusions

The warranty does not cover damages arising from dye transference, accidents or misuse, or from any alteration, service or repair performed by any other party other than leather handbags by Etsico.  This warranty does not apply to normal wear and tear including accidental scratches. Etasico Italian Designer Leather Bagsretains sole discretion to determine any factory defect.  Customer is responsible for shipping cost both ways.

Returned  bags must include:
  • Original proof of purchase or sales receipt including the date and retailer information
  • A brief note explaining the defect
  • Your name, address, telephone number and email address
  • Return address