Etasico Handbags 12 Months Limited Warranty
Italian leather handmade handbag, you're making an investment. We're committed to satisfying our customers and guarantee against defects in materials and/or workmanship. If you believe there is a defect in materials and/or workmanship, Etasico LLC will swiftly take action to make it right.
handbags are protected from the original date of purchase by a one-year limited warranty. If the handbag proves to be defective in material or workmanship under normal use anytime within the first year, we will either repair or replace the item free of charge with the same or comparable paid value product.
whether the bag will be replaced due to defect (can't be repaired or salvaged), the model is no longer in production and/or how much was paid for the bag. Unless the item is purchased from our website, replacement value is estimated based on how much was paid for the bag from the dealer and NOT what’s listed on Etasico.com. For this reason, proof of purchase with the original receipt from the dealer is a must to provide us as a proof of purchase. We follow this policy as each dealer has a different price structure mark up to fit their needs. Only Etasico LLC at its sole discretion will be able to give its final analysis after inspection for either a replacement or a repair.
Since the customer is responsible for shipping the item(s) both ways to decide whether to replace of repair, we highly recommend to submit 2-4 clear pictures with a description of the problem. This is only to ensure you receive better and more information in advance to help you make a better decision on how to proceed.
All Etasico purchased handbags have to be registered within 30 DAYS of receiving from any dealer or website worldwide:
Failing to register and/or provide proof of purchase will void your warranty
The variations in color and texture of handbags are the prized characteristics of beautiful tanned leather. Over time, the leather will acquire a patina and may also darken due to the oils from your skin and sunlight, further enchaining the look of your handbag.
Terms and Conditions
The warranty doesn't cover damages arising from dye transference, accidents or misuse or from any alterations, service or repair by any other party. This warranty doesn't cover any normal wear and tear including accidental scratching. Customer is responsible for shipping charge both ways. In case of warranty expiration, misuse or accidents Etasico LLC will provide an estimate.
Thank you for your cooperation and understanding.Etasico LLC Management